Vancouver Tech Support Solutions
Very few people question whether or not the internet is a dangerous place. The real question is... what can you do about it? We can reduce your risk and increase productivity. Our Internet security solutions provide web content filtering, malware shield, and more.
CPG Systems offers Unified Threat Management (UTM) devices for the security of your computers and your information. Designed to eliminate the need for multiple devices in the business environment, UTM devices can act as your shield against all things nasty that come from the Internet. Combining an advanced firewall, web content filtering and virus scanning (to name a few) a UTM device is the only security you'll ever need. Features include: advanced firewall; intrusion detection system; download filtering and scanning; email virus and malware scanning; internet content filtering; advanced reporting; remote access virtual private networks (VPN); site to site VPN for branch office connectivity; load balancing. And yes, there is actually more.
Contact us today for a no-obligation on site evaluation of your network. We'll give you insight into your network, and show you how you can begin to protect yourself completely from all the bad things that are out there.
Ever wonder why it takes so long to get computer problems fixed? The worst part about most tech support is being kept in the dark. With our helpdesk solutions you can get better insight into who is doing what, and when.
Our helpdesk solution offers everything that business managers need to be able to track and report on IT-related activities. Complete with trouble escalation rules, it's easy to follow the workflow of IT people, whether they're contractors or in house staff. And with the ability tie into Microsoft's Active Directory, end users can create and update their own help desk tickets, with 3 simple clicks of the mouse. Our helpdesk program also includes time-tracking, email notifications and messaging.
The reporting features downloadable reports in either PDF or MS Excel format for easy compilation. You can break down the reports on a per-user, per IT person, or even per category basis. This lets you see who is fixing the most issues, where they're coming from, and what they're about.
Contact us today for a no-obligation evaluation. Our tech support team can show you how you can get better visibility into your network and IT support processes. So you can stop wondering and start doing.
In business, there is no such thing as 'too much information'. The key to making intelligent business decisions is to know as much as possible about what's going on - and our asset tracking and inventory modules help to provide you with that information.
Designed to tie in with our Total Guard Protection bundles or with our Helpdesk Solution, the asset tracking modules provide you with information on hardware or software installed on the computers in your environment. With visibility into your assets, you can see which machines might be underpowered and help you keep track of which machines have what software running - so you will not have to spend more money on purchasing new software licenses in the future. It even lets you see software that has been installed without authorization (...ever wonder how many of your staff have music player software installed on their work computer?)
Contact us today for a no-obligation on-site evaluation. We can introduce you to new ways to save money, and even get better productivity. Because knowledge is power.